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BDC Promotions Documentation

Lead Sheets

Lead Sheets

1
  • Reporting Script
Set Up

Set Up

1
  • Reporting Script
Convergix

Convergix

1
  • How to: Send a Test Lead
Convergix

Convergix

9
  • How to: Login to Convergix
  • Page Overview: Conversations
  • How to: Send a Voucher
  • How to: Add Lead Information
  • How to: Send to CRM
  • How to: Set an Appointment
  • How to: Reschedule an Appointment
  • How to: Opt Out a Lead
  • How to: Opt In a Lead
Comment Bot

Comment Bot

2
  • How to: Set Up Auto Comment
  • How to: Add a Facebook Page
  • Home
  • Docs
  • Convergix
  • How to: Opt In a Lead

How to: Opt In a Lead

When a lead has been opted out using the Opt Out feature, if the customer messages us back, in order to send them a reply, we must opt them back in manually. NOTE: This can only be done by an Admin.

To do that, find the customer in the conversations queue and click the Status bubble next to their name. This bubble should be Grey and say “Dead”

The Status modal will pop up. Change the lead status from “Dead” to “Hot” and click save.

This will turn the Opt In icon at the top left of the chat from red back to green. If it does not, change them back to dead, save, then change back to hot.

 

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Updated on June 22, 2022
How to: Opt Out a Lead

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Sales Events That Give You WINS!

Basic

150,000 Est. Impressions

100-125 Est. Leads

Essential

200,000 Est. Impressions

125-150 Est. Leads

Plus

300,000 Est. Impressions

150-200 Est. Leads

Premier

400,000 Est. Impressions

200-250 Est. Leads

Who We Are

BDC Promotions is a full service automotive marketing agency for your car dealership. Our team works around the clock to generate high qualified leads and book appointments.

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